Shipping policy
SHIPPING POLICY
At UNDFTD ACTIVE, we aim to get your orders to you swiftly and reliably.
Processing Time
- We strive to dispatch in-stock items within 24 hours. However, during peak periods, please allow 3-5 business days for order processing. (Pre-orders excluded)
Black Friday Sale
- Due to high order volumes during Black Friday and similar sales events, please allow 2-9 business days for your order to be shipped.
Domestic Shipping - New Zealand
- All domestic orders are shipped via DHL Typically, delivery takes 1-3 business days from dispatch, though it may take up to 8 business days during busy periods.
International Shipping - Rest of the World
- We use DHL for all international shipments. Delivery times range from 2-10 business days from dispatch, depending on the destination country.
If you have any questions about shipping, please contact us at hereundftd@gmail.com